1. Refund & Cancellation Policy

Refund Policy

Because our services are customized for every client:

  • Refunds are not provided once a service has been completed.

  • If you are unhappy with the result, please notify us within 48 hours.

  • A complimentary correction or adjustment may be offered (at the salon’s discretion).

  • Redo is only applicable for the same service done originally.

Cancellation Policy

  • Cancellations should be made at least 3 hours before your appointment.

  • Last-minute cancellations or no-shows may affect future booking preferences.

Advance Payments

If any services require advance payment or deposit:

  • Deposits are non-refundable, but may be adjusted to another date if rescheduled in advance.

2. Booking Policy

To ensure smooth service flow:

  • Appointments can be booked through our website, WhatsApp, or phone.

  • Your time slot is confirmed only after our team responds and approves the booking.

  • Please arrive on time. A delay of 10–15 minutes may shorten or reschedule your appointment.

  • Walk-ins are welcome but subject to availability.

We reserve the right to adjust or refuse appointments during peak hours.

3. Disclaimer

Hair Talkz Beauty Salon provides professional hair, beauty, and spa services based on each client’s unique hair type, history, and condition.

Please note:

  • Results may vary from person to person.

  • Chemical services (keratin, color, highlights, smoothing, etc.) react differently depending on your previous treatments and aftercare routine.

  • We are not responsible for reactions caused by undisclosed allergies, scalp conditions, pregnant/breastfeeding restrictions, or previous chemical damage.

  • Please follow our aftercare instructions for best results.

If you have any sensitivities or medical concerns, inform our stylist before the service.

4. Contact Us

For any questions regarding these policies:

Hair Talkz Beauty Salon
Park Regis Kris Kin Hotel, Podium Floor
Al Karama, Dubai, UAE
Website: www.hairtalkz.com