Terms & Conditions – Hair Talkz Beauty Salon

Last Updated: November 2025

Welcome to Hair Talkz Beauty Salon (“we,” “our,” or “us”).
By accessing or using our website hairtalkz.com or booking any of our services, you agree to the following Terms & Conditions.
Please read them carefully.

1. General Information

Hair Talkz Beauty Salon provides professional hair, beauty, and spa services at our physical salon location in Dubai, UAE.

These Terms apply to:

  • Website visitors

  • Clients who book appointments

  • Anyone using our services or contacting us

2. Appointment Bookings

2.1 Booking Methods

You can book appointments through:

  • Our website

  • Phone call or WhatsApp

  • Walk-in appointments (subject to availability)

2.2 Appointment Confirmation

Your appointment is confirmed only after:

  • We respond to your booking request

  • Your time slot is approved by our team

2.3 Delays & No-Show Policy

  • Please arrive on time for your appointment.

  • If you are more than 10–15 minutes late, your appointment may be shortened or rescheduled.

  • No-shows may be refused future bookings.

3. Service Policies

3.1 Consultation

Before starting any service, our stylists will assess your hair type, condition, and expectations to recommend the best treatment.

3.2 Results Disclaimer

Hair results vary depending on:

  • Hair history

  • Hair condition

  • Aftercare routine

  • Use of heat or chemical treatments

We do not guarantee identical results for every client.

3.3 Health & Safety

If you have scalp issues, allergies, or skin sensitivities, please inform our stylists before the service.

Hair Talkz is not responsible for reactions that occur due to undisclosed medical or chemical history.

4. Payments

4.1 Accepted Payment Methods

We accept:

  • Cash

  • Debit/Credit Cards

  • Online payments (if available)

4.2 Prices

  • All service prices are listed in AED (United Arab Emirates Dirham).

  • Prices may change without prior notice.

5. Refunds & Redo Policy

5.1 Refunds

As we provide personalized beauty services, refunds are generally not provided once a service has been completed.

5.2 Service Redo

If you are unhappy with the service:

  • Notify us within 48 hours.

  • You may be eligible for a complimentary fix or adjustment (at the salon’s discretion).

The service redo is only valid for the same service performed originally.

6. Use of Website

6.1 Content Ownership

All content, images, videos, logos, and text on hairtalkz.com belong to Hair Talkz Beauty Salon and may not be copied or used without permission.

6.2 Accuracy of Information

We try our best to keep the website information accurate, but:

  • Prices

  • Offers

  • Stylist availability
    may change anytime.

7. Liability

Hair Talkz Beauty Salon is not responsible for:

  • Damages resulting from failure to follow aftercare instructions

  • Allergic reactions when medical history is not disclosed

  • Loss or damage to personal items inside the salon

  • Website downtime or errors

8. Customer Responsibilities

By booking a service, you agree to:

  • Provide accurate information

  • Follow stylist aftercare instructions

  • Arrive on time for your appointment

  • Treat staff respectfully

9. Privacy & Data Protection

Your personal data is handled responsibly according to our Privacy Policy.
We do not sell or share your data with unauthorized third parties.

10. Changes to These Terms

We may modify these Terms & Conditions at any time.
Updates will be posted on this page with the latest date.

11. Contact Us

For questions about these Terms & Conditions, reach us at:

Hair Talkz Beauty Salon
Park Regis Kris Kin Hotel, Podium Floor
Al Karama, Dubai, UAE
Website: www.hairtalkz.com